Monthly Archives: September 2006

Gail shares about the power of Choice

Gail shares about the power of Choice

I had the privilege of learning from Gail Kelly (CEO – St George) last week. There was much she shared about her journey. But two things that impacted me. She really really cares about people – authentically. She sees her role as custodian of the St George culture. That the greatest gift we have is the power of choice. We are responsible.The word Responsibility has two parts: Response- We get to choose our response to any circumstance. Ability- We have…

Creating a spirit of creativity.

I was asked recently to share from my experience about How do you encourage employees to be creative and innovative? This is just a bit about what we’ve learned and what we do at RedBalloon. My thinking being that there is good and better, and it is a never ending journey to being great. It is a destination that is not reached it is a journey of innovation. Even greatness can be improved upon. We have a culture of celebration…